Frequently asked questions
Who can use Blazing Payments?
Registered businesses and sole traders selling legal goods and services that meet our acceptable use policy and our payment partner's restricted business rules. We review every business before it can take payments.
How long does it take to get started?
Registration takes a few minutes. Verification depends on identity checks and our own review of your business, so we do not promise a fixed time.
Is the $0.35 charged on every payment?
Yes. The transaction fee is 9.9% of the amount plus $0.35, charged on each successful payment.
When do I get my reserve back?
Each reserve becomes eligible for release 180 days after its payment, unless that payment has an open dispute or your account is under restriction.
Does a refund return the fee?
By default the transaction fee is not returned on a refund. The reserve held for the refunded share is released to help cover it.
Which payment methods can my customers use?
Cards, and any wallets or local methods enabled for your account and country.
What appears on my customer's card statement?
Your business name. You are the seller, and every payment is made on your own verified account.
What happens during a dispute?
The disputed amount and dispute fee are taken from your balance while it is open. You can submit evidence from your dashboard. If you win, the disputed amount comes back.
What is a standard payout?
A payout to your bank at 0.9%, sent every Friday between 2 PM and 10 PM German time. Arrival then depends on your bank.
Can I get paid in crypto?
Yes. Add a BTC, LTC, ETH or USDC wallet, and once we verify it you can request a payout from your available balance for a 1.9% fee. Our team sends it and emails you the transaction ID. The crypto amount depends on the rate and network fee when it is sent.
Can my balance go negative?
Yes, if refunds or disputes exceed your balance. New payments and reserve releases then cover the shortfall, and payouts pause until it clears.
Which countries do you support?
Availability depends on our payment partner and on our own approval. Register and we will tell you whether your business qualifies.
Which businesses cannot use the service?
Anything on our acceptable use policy, including unauthorised resale of accounts or licensed content. Read the policy before you apply.